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CSN Help
 
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Sending and receving messages  
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Sending and receiving messages
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Registered CSN users may send and receive messages from other users through an internal messaging system. The system allows users to contact each other while protecting their actual email address. Messages are logged, accessed and tracked through Your CSN Start Page.

Messages may be initiated the following ways:

  • Any place you see a username, click the username to go to that user’s Personal Web Page. From there, click the Envelope/Send Email icon. This takes you to the Send a Message page with the selected username highlighted in the To: field.
  • From your CSN Start Page. Select "Read or Send Email" from the Connect and Communicate menu at the top center of the page. This opens the Send a Message page, showing any new email messages that you may have received. If you have not received new messages, you will see the message: "No Email Messages (0)." Click the Send a New Message link to initiate a new message.

To send a new message using the Send a Message form:

  • Use your Friends List or User Directory, both located right side of the message form to select members for the To: field.
  • You can also type in member’s names in the To: field.
  • If you are typing in several names, separate them with commas.
  • Enter your subject and message in the appropriate fields. Note: Your message is not limited to the size of the field--the box will automatically scroll as you type.
  • If you make a mistake or wish to start over, click the Cancel button below the Message field.
  • When you are ready to send your message, click "Preview."
  • After previewing the message, you can Mail, Re-edit, or Cancel the message by clicking the action buttons.

To read and respond to messages:

  • Go to Your CSN Start Page. You will find notification of any new messages in the Email Messages box on the right-hand side of the page.
  • Clicking your Email Messages link will open an Email Messages window, where you can read new mail, send mail or look at saved or sent messages.
  • The messages lists will show you all your messages.
  • Click the message Subject to open the message and read it.
  • When you read a message, you can leave the message on your list, or you can delete message using the Delete link.
  • You can reply to the message using the Reply link. This will take you to Send-a-Message form with the sender’s name highlighted in the To: box and the Subject line already filled in.

To be notified of messages waiting for you:

  • You can choose to be notified in your regular email box when a message is waiting for you on the CSN message system. To do this, go to your Personal Profile, and check the box next to "Please notify me when someone sends me an email message."
  • If you choose this option, the notification of any mail waiting will supply a link to Your CSN Start Page. If you are not already online and logged in, you will be prompted to do so.

If you have further questions about sending and receiving messages, please contact: webmaster@acscsn.org.

If you have a question that was not answered in this Help section, please send your question to webmaster@acscsn.org.

 

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